Customer Service
Need advice? Live chat with one of our Experts between 12-4pm & 6-10pm, Monday-Friday.
Email 24 seven
Our Experts are available by email 7 days a week, and will respond within 24 hours, Monday to Friday.

For shopping help, call Customer Services. Opening Hours: 9am-8pm Mon-Fri, 9am-5pm Sat & 10am-4pm Sun, excluding public holidays.
Customer Service Information

Delivery charges & options
Delivery rules & restrictions
Shopping Online

Online Shopping Benefits
How to shop online
Optimal online colour settings
Browser requirements
Security online
Item availability
Maximum purchase policy
Promotion/offer codes
Gift wrap service
Payment options
Returns & Exchanges

Returns & exchanges
Damaged items
Satisfaction guarantee
My Order

Where is my order?
Order processing times
Order enquiries
Order cancellations
Re-order from previous purchases
General Information

Store locator
Bonus time & stores and events
Spam filters & ISPs
Consumer awareness
Privacy policy
Terms & conditions (legal)
Employment opportunities
Corporate information
My Account and Profile

Update account info
Order history
Forgot your password?
Change / update personal information
Change / update email address
Unsubscribe from email newsletter
How to register
Benefits of being a registered member
Contact Information

Contact us by email
Contact us by phone
Live Chat