Where is my order? Order processing Order inquiries Live Chat Order cancellations Re-order from previous purchases |
Order processing |
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Order inquiries |
Check the status of your most recent orders by visiting our Order Status page. This is the easiest and fastest way to get the most current information regarding your Clinique Online orders. When you click on Order Status you will be prompted to log in with your email address and password. An order summary page will provide you with detailed information about your current and past orders. After your order is shipped, your tracking number, if available, will be displayed. To track your order via the carrier?s Web site, you may click on the tracking number to view the delivery status of your order. Please note: Some carriers may not have tracking information available for up to 24 business hours after the order is shipped. |
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Live Chat |
Have a question about your order? Representatives are available Monday - 8AM to 10PM; Saturday & Sunday 10AM to 8PM. Start Live Chat now |
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Order cancellations |
If you would like to cancel an online order after it has been placed, please contact us as soon as possible by phone at 1-800-419-4041. We will do our best to accommodate your request. Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons include:
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