Recent adverse weather conditions have meant that our Courier Company are experiencing difficulties delivering to some UK postcodes. Be assured that our Courier Company is working to overcome delays due to weather conditions which make it difficult to reach some parts of the location.

Please see current postcodes where some deliveries may experience delays:

England and Wales
Normal Service to most postcodes
Some minor delays to (e.g.) DH7-9, DL13, DL 17, YO13, DN1-12, 14-22

Northern Ireland and the Channel Islands
Normal Service

Scotland
We are still accepting orders for Scottish postcodes

Option one - Standard Delivery

Delivery within 5 - 7 working days
FREE

Option two - Named Day Delivery

Delivery on a date of your choice, Monday to Friday, subject to availability and excluding public holidays. Delivery to Northern Ireland, Scottish Highlands, islands, Aberdeen and other rural areas will be within 2 working days of your selected named day.
£4.95.

Option three - Next Day Delivery
Orders must be placed by 3pm for next 'working day' delivery
£6.50.

Option four - Next Day Delivery (AM)
Order must be placed before 3pm for AM (before midday) next 'working day' delivery.
£8.00.

Option five - Saturday Delivery
Orders must be placed by 3pm on a 'working Friday' to guarantee Saturday delivery.
£10.50.

Option six - Click & Collect
You can also collect from a local shop in partnership with UPS within 5-7 business days of placing your order.
Free on all orders.

Delivery will be within two to five working days of placing your order. You will receive an email to tell you when your order is ready to collect from the store. Free on all orders.

Delivery rules and restrictions

· UK mainland orders received by 3pm, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery

· Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout.

· Orders are processed for delivery on working days only (Monday through Friday, excluding bank holidays).

· All orders require a signature upon delivery. If you are not there to sign for your order, our delivery company will leave a telephone number for you to call to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order “hidden” at the address.

· We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.

Delivery addresses

· To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.

· We are unable to process orders to a P.O Box address.

· We're sorry Clinique only delivers online orders to UK addresses (excluding the Channel Islands).

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